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TERMS & CONDITIONS
CUSTOMER CARE
LEEP is committed to providing you with the best possible assistance and support. Please take a moment to review the following terms and conditions that govern our customer care services:
1. Availability of Customer Care:
Our customer care services are available during specified hours, which will be clearly communicated on our website. We strive to respond to your queries and concerns promptly, but please note that response times may vary depending on the volume of inquiries.
2. Nature of Assistance:
Our customer care team is here to assist you with any questions, issues, or feedback related to our products or services. We will make every effort to provide accurate and helpful information, but please be aware that our responses are based on the information available to us at the time.
3. Limitations of Customer Care:
While we aim to address all inquiries, there may be certain limitations to our customer care services. We may not be able to provide technical support for third-party products or services, and we reserve the right to refuse assistance for any reason that violates our policies or terms of service.
4. Privacy and Data Protection:
We value your privacy and will handle any personal information you provide in accordance with our privacy policy. Please refrain from sharing sensitive or confidential information through our customer care channels, as they are not intended for secure communication.
5. Feedback and Complaints:
We welcome your feedback and strive to continuously improve our customer care services. If you have any complaints or suggestions, please reach out to us through the designated channels provided on our website. We will make every effort to address your concerns in a timely and satisfactory manner.
6. Changes to Terms and Conditions:
We reserve the right to modify or update these terms and conditions for our customer care services at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates.
By using our customer care services, you acknowledge and agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our customer care channels.
Thank you for choosing our website. We look forward to assisting you and providing the best possible customer care experience.
WHOLESALE INQUIRIES
If you are interested in purchasing our CBD products for wholesale purposes, please review the following terms and conditions that govern our wholesale inquiries:
1. Eligibility:
Our wholesale program is available to businesses and individuals who meet our eligibility criteria. To qualify for wholesale pricing, you must provide valid proof of your business, such as a reseller's permit or tax identification number. We reserve the right to verify the information provided.
2. Wholesale Pricing and Minimum Order Quantity:
Wholesale pricing and minimum order quantities will be communicated separately to approved wholesale customers. These terms are subject to change at our discretion. Please note that wholesale pricing is exclusive to approved wholesale customers and cannot be combined with other discounts or promotions.
3. Product Availability and Ordering:
While we strive to maintain sufficient stock of our CBD products, availability may vary. Placing an order does not guarantee product availability. We will notify you promptly if any items in your order are out of stock or unavailable. You may have the option to backorder or substitute products, subject to our approval.
4. Wholesale Account Approval:
All wholesale inquiries are subject to review and approval by our team. We reserve the right to accept or decline wholesale applications at our discretion. Approval may be based on factors such as business type, location, and compliance with applicable laws and regulations.
5. Payment and Shipping:
Wholesale orders must be paid in full before shipment. We accept various payment methods, which will be communicated during the ordering process. Shipping costs and delivery times will be provided separately and may vary depending on the destination and order size.
6. Returns and Refunds:
Our standard return and refund policies apply to wholesale orders. Please refer to our general terms and conditions or contact our customer care team for more information on returns and refunds.
7. Compliance with Laws and Regulations:
As a wholesale customer, you are responsible for ensuring compliance with all applicable laws and regulations regarding the sale, distribution, and marketing of CBD products in your jurisdiction. We recommend familiarizing yourself with the laws and regulations specific to your location.
8. Changes to Wholesale Terms and Conditions:
We reserve the right to modify or update these terms and conditions for our wholesale inquiries at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically to stay informed of any updates.
By submitting a wholesale inquiry and engaging in our wholesale program, you acknowledge and agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from participating in our wholesale program.
Thank you for your interest in our CBD products. We look forward to the possibility of working with you as a wholesale partner.
PRIVACY & SAFETY
At [CBD Company], we prioritize the privacy and safety of our users. We are committed to maintaining the confidentiality of your personal information and ensuring a secure online environment. This section outlines our practices and policies regarding privacy and safety when you interact with our website.
1. Collection and Use of Personal Information:
We may collect certain personal information from you when you visit our website, such as your name, email address, and contact details. This information is collected solely for the purpose of providing you with the best possible service and improving your experience with our products. We do not sell or share your personal information with third parties without your explicit consent.
2. Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website is encrypted using secure socket layer (SSL) technology to ensure the confidentiality of your data during transmission. Additionally, we regularly update our security protocols to stay ahead of potential threats.
3. Use of Cookies:
Our website may use cookies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us analyze website traffic, remember your preferences, and provide personalized content. You have the option to accept or decline cookies through your browser settings. However, please note that disabling cookies may affect certain features and functionality of our website.
4. Third-Party Links:
Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
5. Age Restrictions:
Our products and services are intended for individuals who are of legal age to consume CBD products in their jurisdiction. We do not knowingly collect personal information from individuals under the legal age. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information from our records.
6. Updates to Privacy Policy:
We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
By using our website, you acknowledge and agree to the terms outlined in this privacy and safety section. If you have any questions or concerns regarding our privacy practices, please contact us at [contact information].
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments